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Shipping policy

Shipping Policy

Thank you for visiting 63Arts.

This Shipping Policy explains where orders can be shipped, how shipping charges are handled, and what to expect after an order is placed.

1. Shipping destinations

Shipping is currently available to the following destinations:

  • United Kingdom
  • United States
  • Canada
  • Australia
  • New Zealand
  • European Union countries

If your country is not listed in the available shipping options at checkout, please contact shop63arts@outlook.com  before ordering. A personal shipping quote may be available depending on the item and destination.

2. Shipping charges

Shipping charges are calculated at checkout based on the destination and the shipping profile applied to the item.

For destinations outside the listed shipping zones, shipping is not automatically available through the website. Orders to other locations can only be arranged by prior enquiry and quotation.

3. Dispatch times

Orders are packed and dispatched as promptly as possible.

Please allow 1 business day for dispatch unless a different timeframe is stated on the product page or agreed in writing.

Orders are not usually dispatched on weekends or public holidays.

4. Delivery estimates

Estimated transit times may vary depending on destination, courier service, customs processes, and the size of the artwork.

As a general guide:

  • UK: delivery times shown at checkout
  • EU: approximately 3–5 business days in transit
  • US & Canada: approximately 5–8 business days in transit
  • Australia & New Zealand: approximately 6–10 business days in transit

These timeframes are estimates only and are not guaranteed.

5. International orders

International orders are available only to the destinations listed above unless a separate shipping quote has been agreed in advance.

Import duties, taxes, customs clearance fees, and similar charges may apply to international orders where relevant. Any such charges that are collected by the store will be shown at checkout. If charges are not collected at checkout, they may be payable by the customer on import or delivery.

6. Outside the listed shipping zones

Customers located outside the listed shipping zones are welcome to email shop63arts@outlook.com with the following information:

  • the artwork of interest
  • the full delivery country
  • the postcode or ZIP code

A personal shipping quote can then be provided where possible.

7. Order tracking

Tracking information will be provided where available once an order has been dispatched.

8. Delivery delays

Responsibility is not accepted for delays caused by postal services, courier services, customs processing, adverse weather, industrial action, or other events outside reasonable control.

9. Incorrect addresses

Please make sure that the shipping address entered at checkout is accurate and complete.

Responsibility is not accepted for delays, failed deliveries, or additional charges resulting from incorrect or incomplete delivery information supplied by the customer.

10. Damaged parcels or delivery issues

If an order arrives damaged, or if there is a delivery problem, please contact shop63arts@outlook.com as soon as possible and include the order number and photographs where relevant.

11. Contact

For shipping enquiries, international shipping quotes, or delivery questions, please contact:

shop63arts@outlook.com